1. Introduction: Your Garden Manager (“we”, “our”, “us”) is committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible way. This Privacy Policy explains how we collect, use, and protect your information when you use our website or contact our services in Melbourne.
2. Information We Collect We may collect the following types of personal information: Name and contact details (phone number, email address) Property address (for service delivery purposes) Inquiry details submitted through our website or email Communication history (messages, service requests)We only collect information that is necessary to provide our garden care and management services.
3. How We Use Your Information: We use your personal information to: Respond to your inquiries and provide quotes Deliver garden maintenance and management services Schedule and manage appointments Improve our customer service Communicate updates related to your service We do not sell or rent your personal information to third parties.
4. Data Storage and Protection: We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. Your data is stored securely and only accessed when necessary to provide our services.
5. Sharing of Information: We may share your information only in the following cases: With trusted service providers (e.g., irrigation contractors) when required to complete a service If required by law or legal obligation With your consent. Any third-party providers we work with are expected to handle your information responsibly.
6. Website Cookies and Analytics. Our website may use cookies and analytics tools to: Understand how visitors use our website Improve website performance and user experience Track general traffic and engagement. This data is anonymous and does not personally identify users.
7. Your Rights: You have the right to: Request access to your personal information Request corrections to your data Request deletion of your information (where applicable) Opt out of marketing communications. To exercise your rights, contact us using the details below.
8. Data Retention: We retain personal information only for as long as necessary to provide our services or meet legal requirements. After that, your data is securely deleted.
9. Third-Party Links. Our website may contain links to third-party platforms (such as Instagram). We are not responsible for the privacy practices of those external websites.
10. Updates to This Policy. We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.11. Contact UsIf you have any questions about this Privacy Policy or how your data is handled, please contact us:
Your Garden Manager
Coppin Grove Hawthorn VIC 3122 Australia
+61 407 844 206
s.hiddles3@gmail.com